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How often should I wear my waist trainer?To get the results, you should wear your waist trainer at a minimum of 6 hours daily. However, it is recommended you wear it 8 hours for full results.
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How do I care for my garment?Use mild soap that will not damage the garment. Be sure thr soap is diluted well, so it does not stick to the garment. Do NOT use bleach or harsh soaps, the waist trainers are very delicate and it might get stained when using stronger products. Use a towel soaked in soapy water, and softly move it over the cincher, especially where you see sweat marks, try to not wet the latex side, and don’t squeeze the garment. Once the garment is clean, lay it on a flat surface or on a delicate clothes hook, where the air flows to let the item air dry naturally. DO NOT wash or dry in the machine?
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How do I know what my size is?Please follow the sizing charts included on this site for latex items or contact us via chat and/or email is at info@waistedornah.com. When ordering any item with latex please size up. You may review the sizing chart to assist you with your decision. If you need further assistance determining the best size for you, please email us at: info@waistedornah.com or create a chat with us while you are shopping online; that option is in the lower right hand corner. This sizing chart is a recommendation only. Please also size up if your hips are more than 2 inches wider than your body (this will ensure the garment wont roll up). Each person's body is made differently and you are responsible for the final decision regarding sizing.
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Can I get a refund or exchange my product?Your satisfaction is important for us. Due to current conditions related to Covid-19, we do not offer ANY refunds or exchanges on any products. All of our waist trainers, sports belts, and shapewear are considered undergarments and cannot be returned; please order the correct size. ABSOLUTELY NO REFUNDS OR EXCHANGES! ALL SALES ARE FINAL. Please ensure that your shipping address, size/item purchased, & contact information is correct before checking out. We cannot make any changes to your order once it has been processed for shipping. For your inconvenience, please contact us for a discount code for future purchases. We appreciate you and thank you for shopping with Waist Snatchers!
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When will my order be shipped?We ship both nationally and internationally. Your order willl be processed in 2-3 business days. *During sales and promotions, please allow up to 10-14 business days due to the high volume of orders. AFTER processing, your order will ship according to the shipping option you chose during checkout. All orders over $75.00 shipping to the United States will have free shipping.
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Can I change my order or shipping address?The orders are processed in batches and order changes are not guaranteed even if provided before your shipment notification is received.
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What if I provide the incorrect address, or the post office sends the package back?"THE BUYER IS RESPONSIBLE FOR ALL SHIPPING CHARGES. If an item is sent back for any reason, the buyer is responsible for all shipping charges associated with getting the item back to the buyer. The buyer must contact the Waisted Or Nah to get instructions on how to proceed from there. Please be sure your address is entered correctly. Products returned by delivery services will be assessed an additional $5.00 processing fee.
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What happens if my package is lost or stolen?Waisted Or Nah is not liable for any lost or stolen packages. Please contact your carrier to review. We ship all products thru USPS. If you determine your product is really lost/stolen, please call USPS immediately. USPS number 1-800-275-8777
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I made a purchase before the sale, can the sale's price be applied to my order?"Unfortunately, purchases made prior to any sale will not be adjusted for the sale's price.
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